The AI Voice Agent System
In the HVAC world, a missed call isn’t a $100 loss; it’s a high-ticket system replacement handed directly to their biggest competitor.
- The Nightmare: “Did I just miss the call that would have paid for my lead tech’s salary this month? Was that the homeowner in Alpharetta ready to drop $18k on a high-efficiency heat pump?”
- The Georgia Reality: During a July heatwave or a February freeze, you know homeowners are frantic. If you don’t answer, you aren’t just “busy”—you are invisible.
WOWE’s AI Voice Agent is a powerful tool designed to handle inbound calls, interact with customers naturally, and perform actions based on predefined goals. It leverages advanced speech recognition and natural language understanding to provide personalized and efficient customer service, 24/7.
Efficiency and Cost Savings
AI voice agents can dramatically improve operational efficiency and reduce costs for small businesses:
● Voice assistants can handle up to 80% of routine customer inquiries, freeing up staff to focus on more complex tasks.
● Businesses using AI for customer service report a 30% reduction in call handling times.
● AI-powered systems can reduce customer service costs by up to 30%, resulting in significant savings for small businesses.
Enhanced Customer Experience
Implementing AI voice agents can lead to improved customer satisfaction:
● 24/7 availability of AI assistants ensures that customers can get support at any time, increasing satisfaction rates by up to 35%.
● AI voice agents can reduce customer wait times by up to 60%, leading to higher customer retention rates.
● 73% of customers prefer to interact with AI for simple inquiries due to faster response times.
Expert Opinions
Industry leaders emphasize the importance of AI adoption for small businesses:
"AI-powered voice agents are no longer a luxury but a necessity for small businesses looking to stay competitive in today's market. Those who fail to adopt these technologies risk falling behind their more innovative competitors."
"Small businesses that implement AI voice agents can expect to see significant improvements in customer satisfaction, operational efficiency, and overall profitability. The return on investment for these technologies is often realized within months, not years."
By leveraging AI voice agents, you can level the playing field with larger competitors, offering round-the-clock service, improving customer satisfaction, and streamlining operations. As the technology continues to advance, the gap between AI adopters and non-adopters is likely to widen, making it crucial for small businesses to embrace these solutions to remain competitive.
Handling Calls with the AI Agent
Inbound Calls
- Call Routing: Incoming calls to the assigned number are automatically handled by the AI agent during working hours.
- After-Hours Handling: Calls received outside working hours follow the settings you’ve configured.
Call Actions
During calls, the agent can perform various actions to help you manage contact data and move the lead or customer into the next step in the process.
- Update Contact Fields: Automatically saves collected information to the customer’s contact record.
- Trigger Workflows: Initiates predefined workflows based on call content.
- End Calls: Concludes the call politely when appropriate.
- Transfer Calls: Connects the caller to a human agent under certain conditions.
- Send SMS: Dispatches text messages with relevant information or follow-ups.
Get Started Today!
To get started, choose your plan and click the button below, complete your payment, then enter in the information we’ll need to set up your account.
When your account is ready, we’ll set up a free consultation time to train you on how to access the dashboard so you can track your leads, see what they said, and immediately follow-up with them.
Fast Start
$500 One-Time Setup Fee
1 AI Agent +
● 1 brand voice
● 1 Knowledge base trained
● Facebook, Instagram, SMS, & Live Chat channels
● Add Contact info to CRM
● Chat widget integrated to your website
● Reporting
● 30 day optimization
Conversations Inbox w/ Social Accounts, Email, & SMS
Missed Call Text Back
*Includes:
500 messages
1,500 SMS
15,000 emails
Unlimited Team Members
Premium
$697 One-Time Setup Fee
2 AI Agents +
● Individual AI Agents to cover support and sales
● 3 brand voice configurations
● 3 Knowledge bases trained
● Appointment booking capability
● 3 Appointment workflow automations
● Human Handover notifications
● 60 day optimization
Conversations Inbox w/ Social Accounts, Email, & SMS
Missed Call Text Back
*Includes:
1000 messages
3,000 SMS
30,000 emails
Unlimited Team Members
Architect
$997 One-Time Setup Fee
5 AI Agents +
● Agent transfers. Agents working together as a team to answer questions
● 10 Knowledge bases trained
● Individual agents for different services or products
● 1 Inbound voice AI agent
● 1 Inbound phone number
● Ongoing optimizations
Conversations Inbox w/ Social Accounts, Email, & SMS
Missed Call Text Back
*Includes:
Unlimited AI messaging
4,500 SMS or calls, or
45,000 emails
Unlimited Team Members
